I am a systems and training expert. Follow me for tips on building processes to manage your team and streamline administrative work and communications. I help businesses create a culture of effective communication, documented systems, and accountability.
It's time
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The thing about helping other business owners and managers with operations is that often, by the time individuals recognize they need my help, they are overwhelmed by their busy schedules and I often hear "I don't have time." It's a common challenge faced by many businesses - they believe that they are too busy to invest time in setting up essential systems and procedures that can significantly impact their operations. This is especially true when they are short-staffed and need to hire. They and their staff are already taking on extra tasks to be sure everything is covered. Establishing these procedures now can lead to long-term benefits that outweigh the initial time investment. While working with a professional like me can help alleviate some of the burden of navigating these challenges alone and provide structure (saving you time), you can choose to do the work yourself. Here are some tips to get the essentials documented. Start small: Make a list of processes that are essential for the business's daily operations or have the most significant impact on the business, and who is responsible for this task. If this task will be for a new hire, note that, but list who is completing the task now. Delegate: Identify tasks that can be delegated to shift workload from either yourself or other team members who will be assisting with or responsible for creating procedures. By offloading some responsibilities you can free up time to work on procedures. Set priorities: Prioritize which procedures need to be documented first based on their impact on the business. Break this down into smaller, manageable chunks to make it less overwhelming. Assign responsibility: For each essential process, assign the person who is completing the task to jot down or type up the steps to complete. Use templates: Provide your team with templates or tools that can streamline the documentation process and standardize the format to make it easier for employees to follow and understand the procedures. Pro tip: Include a simple checklist as part of the procedure, this ensures that when an employee feels they no longer need to follow the detailed instructions, they still have a reference to ensure they don't miss crucial steps. Schedule time: Ideally, you and your team can document the steps while performing the task. This will add some time to complete the project but ensures each step is captured accurately. This can also help ensure procedures are captured based on priority, as less performed tasks will be completed later. Celebrate progress: Acknowledge and celebrate small wins along the way. Recognizing the effort put into documenting procedures can motivate you and your team to continue with the process. If you would like a customized solution that aligns with your unique needs and resources, let's work together. I can help you break down the implementation process into manageable steps and provide guidance and practical strategies to get you on track and gain back some of your time. |
WandaWorks, LLC
I am a systems and training expert. Follow me for tips on building processes to manage your team and streamline administrative work and communications. I help businesses create a culture of effective communication, documented systems, and accountability.
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